Are you PREPARED to ship?

Jan 19

Are you PREPARED to ship?

I have been greatly encouraged by Seth Godin and his principle of ‘Ship it’ in which he says that we should defeat the resistance and take the risk of shipping our ideas. Don’t sit on them until they become perfect.   The other day I was talking to a friend of mine who was telling me about the items he was selling on eBay. He told me about his excitement every...

Read More

A Deep Culture of Customer Service

Jan 13

The other day I visited a business called Staging Connections in Adelaide, South Australia. They are an events company and I was simply collecting a video clip on a USB stick for a project I was working on.  I wasn’t even a client of theirs – just a guy calling in. Some businesses may even have seen me as a bit of a nuisance. There was nothing about me at that...

Read More

Quails and Eagles – A cash flow foundation

Jun 11

I recently had the opportunity to meet with a friend to discuss the state of his business. A sudden post- ponement of a big job had caused some concern over the health and ‘cash fitness’ of his venture.  A few minutes around the white board revealed he was missing a vital element. He’s very good at what he does and was focussing a large amount of attention on what I...

Read More